AETHERIs this the right option?
Explain verified inclusions, locations and booking steps, then collect the travel details.
FIJI TOURISM + HOTELS
Guests ask at 2am. Your site can still answer.
Help guests with common questions and collect dates, guest count and room or tour needs before your team takes over.
01
THE CUSTOMER REALITY
A familiar enquiry can still be incomplete.
A guest may be researching from another time zone, comparing several options and asking about rooms, transfers, meals or activities before your reservations team is available.
How do we get there?
Surface approved transfer, check-in and preparation information without inventing availability.
What can we do tomorrow?
Answer approved guest questions and send requests that need staff confirmation.
02
THE USEFUL DETAILS
Collect what the team needs to act.
AETHER asks one relevant question at a time and remembers what the customer already said.
- Check-in and check-out or tour date
- Adults, children and room count
- Room, activity or package interest
- Transfer or pickup needs
- Dietary or accessibility notes
- Name and preferred contact
03
EXAMPLE ENQUIRIES
See the handoff before you build it.
These are realistic product-flow examples, not claimed client results.
Any rooms this weekend for two adults and one child?
- AETHER COLLECTS
- Exact dates, guests, room preference and contact.
- TEAM RECEIVES
- Reservations receives a complete request and confirms availability.
Can you pick us up from our hotel?
- AETHER COLLECTS
- Tour date, party size, hotel, activity and phone.
- TEAM RECEIVES
- The operator can confirm transport and the right tour.
04
HOW IT GOES LIVE
Map, build, test and hand over.
The flow is shaped around the business's own information, rules and staff process.
- 01
Understand the current path
We map where customers find you, what they ask and where the conversation becomes slow or unclear.
- 02
Design the smallest useful flow
We decide which pages, questions, actions and connections are actually needed before the build begins.
- 03
Build and test real situations
The system is checked on phones and desktops using the kinds of enquiries your team receives.
- 04
Launch with a clear handoff
Your team knows what comes in, where it goes and which answers still need a person.
05
WHERE PEOPLE STEP IN
Automation has a clear boundary.
Staff confirm live availability, unusual requests, policy exceptions, refunds and anything not covered by approved information.
AETHER collects and clarifies. Your team keeps control of confirmation, judgement and the relationship.
FAQ
STRAIGHT ANSWERS
Questions before you start.
01Can AETHER confirm room or tour availability?
Only when it is connected to a reliable availability source. Otherwise it collects a complete request and clearly says the team will confirm.
02Can it answer international guests outside Fiji hours?
Yes. The online flow can answer approved questions and collect an enquiry at any time, while staff remain responsible for confirmations that need a person.
03Can it collect transfer details?
Yes. Pickup place, arrival details, party size and luggage or accessibility notes can be included when they are useful to the operator.
04Can this work with an existing booking tool?
Often yes, depending on the booking tool's integration options. That connection is checked before it is included in scope.
START HERE
Show us how customers find you now.
Facebook page. Website. WhatsApp. Whatever you use. AETHER will ask a few questions before recommending anything.